Banking: Contactless ID for Increased Speed and Assurance

Digital identifications such as mobile driver’s licenses (mDLs) have arrived, with several states running pilot programs and moving to production. With consumers’ growing dependence on online banking technologies (open banking[i], ATMs, bank mobile apps and financial consolidators like Mint [ii]), It makes sense for financial institutions to accept digital forms of ID to verify customers’ identities for banking transaction.

Official mobile driver’s licenses and mobile identity cards recognized as a legal form of ID can make everyday banking activities like completing a transaction at your financial institution of choice more convenient and secure.

Financial service guidelines require bankers to verify your identity to make sure you are who you say you are and to capture your legal name and ID number from your driver’s license or other form of ID. A digital ID that resides on your smartphone is not only more convenient but gives you more control than a card. Physical ID cards used as proof of identity can be stolen, altered or faked. Furthermore, when you hand over a plastic ID card, you’re sharing all of your personal information — not just what’s relevant to complete a specific transaction. With mDL, the pertinent ID information that you opt to share can be contactlessly verified with a tap or scan from a verifier device without your phone or a physical card ever having to change hands. Special cryptography provides proof of your identity information, cutting down on attempts to use stolen or falsified ID for transactions.

Your banking information is sensitive – so to keep it safe, your bank uses the highest levels of data security to confirm your identity before accessing your accounts. GET Mobile ID conforms with national and international mDL standards, ensuring global interoperability – meaning you’ll be able to use your mobile ID at banks around the country and even the world as more and more financial institutions begin accepting mDLs. It has been tested for conformance [iii] with those standards and is a highly secure way to identify yourself digitally for banking transactions.

When opening a new account at a financial center, you can tap your GET Mobile ID to the banker’s tablet to verify your identity and confirm your intention to open a new account. After your consent, GET Mobile ID transfers only the required identity data to the bank. Withdrawing funds from your accounts or cashing checks is also easier with GET Mobile ID. Instead of having to remember your account number and hand over your physical ID card, simply identify yourself digitally to the teller’s device. Digital verification cuts down on identity fraud and can allow customers to get in and out of the bank more quickly.

In the future, you could even remotely set up an account through a bank’s phone application or even at the ATM using your GET Mobile ID. With a quick face match to ensure consent and identity, you could digitally transfer personal identity data directly to the bank application for quick processing and the ATM can immediately verify the Mobile ID. Using mDL could alleviate some of the hassles of lighting and network speed when attempting to upload physical identification documents into banking apps. Banking transactions can speed up and carry more assurance with the addition of mobile ID technology.

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Utah Community Credit Union Signs on to Participate in Mobile Driver’s License Pilot

State’s First Financial Institution to Pioneer Acceptance of Secure, Contactless Mobile ID

Waltham, Massachusetts, Salt Lake City, Utah (June 22, 2021) – GET Group North America and The Utah Driver License Division (DLD) jointly announced today that Utah Community Credit Union (UCCU) will be the state’s first financial institution equipped to accept mobile driver’s licenses (mDLs) as a legal form of identification for all banking transactions. UCCU is a pioneer of Utah’s recently launched mDL pilot program, providing Contactless ID banking transactions that ensure safety, security, and accuracy with a quick tap or scan – never requiring the phone to change hands.

Utah is the first state in the U.S. to pilot an mDL that is fully compliant with international standards that ensure citizens can use it globally as a legal form of identification. The Utah DLD is using GET Mobile Administrator to issue optional mobile driver’s licenses to the state’s mDL pilot participants.  The citizen has complete control of the data they choose to share — limiting it to what is needed to complete their banking transaction.

UCCU is one of the largest Utah-based financial institutions, and provides financial services including mortgage, commercial and consumer loans, checking accounts, credit and debit cards, and other banking technologies and services. They are the premier financial instituion to accept mDLs in the state of Utah, continuing their tradition of technology leadership. During the pilot, UCCU will use GET Mobile Verify. Mobile driver’s licenses are verified contactlessly by any standardized equipment at point-of-service, providing verification of identity information while preserving the privacy of Utah residents. Cryptographic proof of ID allows UCCU to unequivocally confirm the identity has not been tampered with, eliminating the subjectivity of visually checking an ID. IDs verified only by visual inspection cannot be trusted.

“We are excited to be a pioneer in Utah’s mDL pilot, as we believe standardized mobile IDs provide a more convenient, safe and secure means for our members to entrust their identity information to us,” said Justin Olson, CIO, UCCU. “It has long seemed logical for driver’s licenses and IDs to follow the path of credit cards, and so many other parts of life, by going mobile. The pandemic has really accelerated our pursuit of ways to enable contactless exchanges of information and improve our customer service.”

“UCCU jumped to the front of the pack to accept Utah mDL, and we’re thrilled to announce UCCU as the first of a series of pioneers to accept mDL and help us realize the vision of trusted mobile identities accepted across our great state,” said Chris Caras, Director of the Driver License Division for the State of Utah Department of Public Safety.

The pilot will initially include 100 select Utah residents and expand to 10,000 participants including the broader public this year. To mark the launch of UCCU’s participation, the press, and new and existing UCCU customers are invited to become among the first pilot participants by signing up for an mDL at events held on Tuesday, June 29th at UCCU’s Draper branch (112 E 12300 S) and Wednesday, June 30th at the Lehi branch (3333 Digital Dr, Lehi) from 10am-2pm. These will be the first two locations to accept mDLs. A valid Utah driver’s license is required for mDL registration.

About GET Group North America

GET Group North America and its partners develop, manufacture, and implement end-to-end solutions for secure physical and mobile credentials that enable government agencies, motor vehicle departments, municipalities law enforcement organizations, and other entities to leverage the latest in secure identity management technologies. From photo ID cards, driver’s licenses and passports, to mDLs and mIDs, GET Group NA delivers advanced issuance, verification and personalization capabilities that prevent identification fraud, accommodate diversified customer needs, and support the future of ID use cases.

About Utah Community Credit Union (UCCU)

Founded in 1955, Utah Community Credit Union (UCCU) is an organization rooted in the credit union philosophy of “people helping people”​ and built on traditional values of commitment to outstanding service, respect for others, and fiscal responsibility. We hold ourselves to the highest standards of honesty, professionalism, and integrity and are committed to achieving excellence in operations, products, and member service. With consistent and reliable service delivery, we create trusting relationships with our members. We are a member-centric organization. Our decisions at all levels are based on what is in the best interest of the member, while maintaining a financially strong and stable organization.


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Jordan Bouclin
SVM Public Relations
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