GET Mobile Verify Wins SmartBrief Innovation Award for Foodservice

SmartBrief and The National Restaurant Association have named GET Group North America as a winner of their inaugural Innovation Awards for Foodservice. We are pleased to have been recognized as a technology solutions winner for GET Mobile Verify. The SmartBrief Innovation Awards for Foodservice recognize innovative new or updated products and services that exemplify adaptability and resilience in three categories: sustainability, technology, and safety and health. A panel of judges evaluated each entrant on uniqueness in the market, ability to solve a problem and suitability for use.

About GET Mobile Verify

Many states have begun to introduce mobile driver’s license (mDL) technology this year, making a digital license on a smartphone an officially recognized form of ID.

GET Mobile Verify brings contactless ID verification to the restaurant industry, helping restaurants abide by COVID guidelines by minimizing the need to exchange physical credentials.

A server can verify a mobile ID from a safe distance and without ever touching the ID card, the patron’s mobile device, or having to get within minimum social distance. GET Mobile Verify starts with a QR scan or NFC tap of an mDL and will soon work over Bluetooth.

After the customer consents, the restaurant receives only the data that they need to approve their purchase. GET Mobile Verify protects the customer’s identify and the restaurant’s liability. Waitstaff will only receive the customer’s age status (above or below 21), verification status, and photo.

Now more than ever, SmartBrief and The National Restaurant Association believe it is important to recognize the great achievements and innovations within the foodservice industry. From sustainability solutions to delivery management systems and everything in between, the industry has shown adaptability and resilience in the face of the most challenging times it has seen.

For more information on the SmartBrief Innovation Awards for Foodservice, visit SmartBrief.com.

Utah Launches Pioneering Pilot on Mobile Driver’s License

Waltham and Boston, Massachusetts, Salt Lake City, Utah (March 30, 2021) – The Utah Driver License Division (DLD) has launched a mobile driver license (mDL) pilot for offering driver’s licenses and ID cards on mobile phones. The pilot will demonstrate improvement in citizen privacy and security, while highlighting the convenience and safety of tap and go transactions. It will use a fully ISO 18013-5-compliant mobile app, following the American Association of Motor Vehicle Administrators (AAMVA) mDL Implementation Guidelines.

The new mDLs are a secure, contactless digital form of ID that give citizens control of their identity data. They choose the personal information they share with businesses. The pilot will build public acceptance of mDL in real-world scenarios such as banking, travel, traffic stops, and restaurant and liquor store transactions that require age verification. Building an open ecosystem during the pilot where mDLs are accepted at many businesses will pave the way for making mDLs viable for all of Utah’s more than two million licensed drivers. Utahns may be able to leave their wallet at home soon.

Unlike other pilots, Utah will fully utilize the ISO 18013-5 standard for mDL, which provides the benefit of cryptographic proof of identity that prevents forgery and cannot be achieved by simply showing your phone screen to a clerk at a business.

“Our Driver License Division is committed to working with residents and stakeholders to implement a solution which provides the highest value to Utahns: one which is accepted anywhere and provides enhanced privacy, security and personal control,” said Utah Department of Public Safety Commissioner Jess L. Anderson. “Utahns’ privacy is of the utmost importance to us and the mDL gives them control over their data. They choose what information to share when their identification is requested.”

For mDL, Utah DLD has tapped GET Group North America and its technology partner, Scytáles, to provide GET Mobile ID, an ISO 18013-5-compliant application that puts an official driver’s license or ID Card on a citizen’s smartphone. The Contactless ID document can be verified with a tap or scan and is accepted worldwide using any ISO 18013-5-compliant reader, such as GET Mobile Verify. The GET/Scytáles mDL technology was the first to pass the formal conformity assessment testing, meant to ensure compliance to the stringent standards that allow for global acceptance.

“Utah DLD has incredible foresight and timing to lead the world with standardized mDLs. We are proud to support Utah DLD as they begin launching a full-scale mDL program,” said Alex Kambanis, President and Managing Director of GET Group North America. “COVID has accelerated the importance of Contactless ID for both citizens and the businesses that accept ID. Utah DLD is providing Utah residents a huge benefit with financial, security and health-related impacts.”

“Utahns will now lead the country in having the benefit of a completely secure, privacy-centered, standardized form of mobile ID. Our team looks forward to supporting Utah in its pioneering role in implementing the very first fully ISO-compliant mDL,” said Geoff Slagle, President & Chief Business Development Officer at Scytáles, Inc.

The pilot will begin with approximately 100 select participants and expand to 10,000 participants including the broader public during 2021. Utah businesses can participate in the pilot to accept mDLs now and prepare for when mDL is available to all Utahns.

About GET Group North America

GET Group North America and its partners develop, manufacture, and implement end-to-end solutions for secure physical and mobile credentials that enable government agencies, motor vehicle departments, municipalities law enforcement organizations, and other entities to leverage the latest in secure identity management technologies. From photo ID cards, driver’s licenses and passports, to mDLs and mIDs, GET Group NA delivers advanced issuance, verification and personalization capabilities that prevent identification fraud, accommodate diversified customer needs, and support the future of ID use cases.

PR Contact

Jordan Bouclin
SVM Public Relations
Jordan.bouclin@svmpr.com
(401)490-9700

About Scytáles

Scytáles is breaking new ground by developing and offering ISO-compliant Mobile Driver Licenses, Mobile IDs and derived Mobile IDs as a complement to Security Printed Documents, and Validation mechanisms in realtime in online and offline modes. The company participates as experts in Mobile Identity through the standardization body (SIS) and participates on the Task Force 14 on Mobile Driving Licences within ISO/IEC JTC1/SC17/WG10. Scytáles is also providing a Credential Service Provider (CSP), an ICAO 9303/PKD PKI, supporting multiple Mobile DLs/IDs and online identity validation providers. Scytáles lays the foundation for a comprehensive lineup of online digital services, serving billions of users, as well as enabling high-security printed documents and banknotes to go digital and mobile.  

PR Contact

Anna Seddigh
Chief Communications Officer & Co-Founder
Boston, Massachusetts
aseddigh@scytales.com
+46 70 988 60 48
www.scytales.com

 

Banking: Better Security and Convenience with Mobile ID

Digital identification documents such as mobile driver’s licenses (mDLs) have arrived, with several states running pilot programs and moving to production. With consumers’ growing dependence on online banking technologies (open banking[i], ATMs, bank mobile apps, financial consolidators[ii]), it makes sense for financial institutions to accept digital forms of ID to verify customers’ identities.

Three possible banking use cases include at the ATM, at a financial center, and remote banking access.  The current strength and usability of remote identity proofing technologies make it difficult for banks to roll out some functionality. mDL can potentially unlock what is necessary to open an account at an ATM, with a greeter at a bank lobby, or online.

“Know your client” (KYC) guidelines in financial services require bankers to verify a customer’s identity to make sure they are who they claim to be and to capture legal name and number from a government-issued ID. Usually, the customer presents a valid driver’s license as proof of identity. However, physical ID cards can be stolen, altered or faked. Cryptographic proof of ID can eradicate fakes while strong user authentication lessens the likelihood of misuse. Considering the sensitivity of banking transactions, the highest levels of encryption and data security are important. A digital ID that resides on the customer’s mobile phone is not only more convenient, but more secure than a card.

GET Mobile ID conforms with national and international mDL standards, ensuring global interoperability. It has been tested for conformance[iii] with those standards and is a highly secure way of accepting a customer’s ID for banking transactions.

Assured identity reduces risk, enabling greater functionality and more convenience for bank customers. For instance, when a bank customer visits an ATM at a non-bank location, scans their debit card, enters their PIN, and deposits a check, the ATM typically informs them that their funds will be available in 48 to 72 hours unless they can submit proof of ID. With GET Mobile ID, a customer can accurately verify their identity with a single tap of their mobile ID on the ATM’s NFC pad, allowing instant availability of funds.

Opening an account at an ATM is also possible when identity is more assured and KYC requirements are met. This does not exist today because of the cost and accuracy of equipment to authenticate the different document types from around the world. With mDL, verifying the issuer signature can be done on any computing device and bears only the cost of getting the proper issuer certificate for verification.

When opening a new account at a financial center, a customer can tap their GET Mobile ID to the banker’s tablet to verify their identity and confirm their intention to open a new account. GET Mobile ID will transfer the required identity data that meets KYC requirements to the bank tablet after ensuring the consent of the mDL holder.

In the future, a new customer could even remotely set up an account through a bank’s phone application using their GET Mobile ID. With a quick face match to ensure consent and identity, they could digitally transfer PII data directly to the bank application for quick processing. This could alleviate some of the hassles of lighting and network speed when attempting to upload physical identification documents. Banking transactions have the potential to grow exponentially with the addition of mobile ID technology.

Learn more with a demo of

[i] https://www.investopedia.com/terms/o/open-banking.asp

[ii] https://www.softwaretestinghelp.com/mint-alternatives/

[iii] https://getgroupna.com/2020/12/07/get-mobile-id-solution-passes-ul-conformity-assessment/

 

Airport ID Checks will be Safer, More Secure and Faster with Mobile ID

Air travel requires ID verification at airport check-in and security checkpoints. While airlines have taken the step to implement digital boarding passes, travelers still juggle their carry-on bags, wallets, phones, and must dig out their driver’s licenses or passports to hand them over for verification. Wouldn’t it be great if their IDs could be scanned like the boarding pass can?

COVID-19 has added extra concern for air travelers: transmission in public spaces where people congregate (like in a line to get through security). Transportation Security Administration (TSA) agents wear gloves to mitigate transfer of germs, but they handle thousands of ID cards a day – so that is not a perfect solution and it risks the agents’ own health[i].

Mobile IDs (mID) and driver’s licenses (mDL) are part of the solution. Issued by state DMVs, mDLs are housed on individuals’ mobile phones and scanned electronically for verification, eliminating the need for others to handle the credential to verify identity. States are adopting[ii] contactless technology, and mobile IDs will become commonplace this year. The benefits are greatest when many who rely on identity documents, like TSA, accept the mDL and digitally verify it as signed by the issuing authority.

The result is safer, faster, easier, and more secure check-in at the airport.

Why is it Safer?

Contactless transactions are surfacing across multiple use cases to help limit disease transmission.  Consumers have figured out that contactless payment can limit their own risk of exposure and that of the store clerk. QR-code based restaurant menus and payment also provide self-service without contact.

Adoption of contactless payment options has skyrocketed since the beginning of the COVID-19 pandemic. 80 percent of consumers in a 2020 Visa survey said they were concerned about touching payment readers; 54% said they would switch to a new store that accepts contactless payments. In April 2020, just a few months into the pandemic, MasterCard reported that more than half (51%) of Americans had begun using some form of contactless payment. There is unanimous agreement in the industry that the trend is here to stay.

Mobile Driver’s Licenses provide the same opportunity for contactless transactions because the ID document never has to leave your hands. You can tap, scan, or share your identity data under their own control. NFC, QR codes, Bluetooth, and online lookups are all possible.

Why is it More Secure?

Like a physical ID card, GET Mobile ID is used for age and identity verification. Unlike physical cards, mobile phone screens do not have “linked and layered” security features, and data displayed on a mobile phone screen cannot be verified or trusted. It takes just a few minutes to photoshop a new ID.

To combat acceptance of falsified ID documents, the ISO 18013-5 mDL standard was created for easily obtaining secure and reliable data from a mobile ID on a phone. An ISO 18013-5 compliant mobile ID is actually less prone to counterfeit than a physical card, which can be stolen, altered or faked.

ISO 18013-5-compliant mDLs are trustworthy, official, government-issued driver’s licenses or IDs on a smart phone. The government issuer e-signs the data and puts it under the control of the mDL holder (the citizen), to be used via electronic transfer. Verifiers can authenticate eSignatures to immediately ensure the data is accurate and has not been tampered with.

Why is it Faster?

Mobile driver’s licenses provide a contactless “Tap & Go” ID transaction comparable to making a payment with the tap of smartphone.

TSA is leading the way by requiring ISO 18013-5 for accepting mobile IDs, and American Airlines is implementing mobile ID verification at Dallas/Fort Worth International Airport (DFW) and Reagan Washington National Airport (DCA). American can roll the program out to more locations in the future. The airline is working with TSA to explore broader use of mobile ID verification in airports.

GET Mobile ID

Leave your wallet at home. GET Mobile ID provides a high-assurance ID on a user’s mobile device that can be accepted everywhere. It implements the full ISO 18013-5 standard. Cryptographic proof of ID helps combat identity fraud with a more convenient, secure and instant alternative to traditional physical ID documents.

GET Mobile ID fully supports ISO 18013-5 so that citizens can use their ID everywhere, from point of sale at the supermarket to the airport. The options for contactless ID are endless. GET Mobile ID utilizes formidable data encryption algorithms and communication security to combat fraud, reduce identity theft, and allow interoperability while putting the citizen in control of their ID. ISO 18013-5 does not require a specific card reader for acceptance; it can interface through Bluetooth, NFC, WiFi Aware, or barcode readers. ISO 18013-5 can be built into existing point of service devices.

Using Mobile ID for airport check-in is an upgrade to the travel experience for passengers, with the peace of mind knowing their data is safe and their COVID exposure is limited. Together we can limit transmission.

 

[i] https://www.tsa.gov/coronavirus

[ii] https://www.mdlconnection.com/implementation-tracker-map/

GET Group North America Stands Out for 18013-5-Compliant Mobile ID Technology in 2020

Waltham, Massachusetts, (Jan 25, 2021) – Despite the global challenges of COVID-19, GET Group North America (GET Group NA) continued to make inroads into the mobile ID industry in 2020. The company has successfully distinguished itself as a market leader for contactless mobile driver’s license (mDL) solutions. With over 20 years of experience in secure government credentials, GET Group NA has been a leading contributor to the 18013-5 mDL standard that ensures global interoperability and security.  By providing cryptographic proof of ID, not just a photo of an ID on a mobile device, GET Mobile ID allows verifiers to ensure the information is certified by the issuing authority (such as a DMV) and has not been tampered with.

“2020 was a year like no other and the need to minimize physical exchanges and reduce the spread of germs was paramount,” said Alex Kambanis, president and managing director, GET Group North America. “We are proudly committed to deploying privacy-enhancing, safe and secure mobile IDs and mobile driver’s licenses that support the contactless exchange of ID information and fully implement the 18013-5 standard.”

GET Group North America helped the Secure Technology Alliance (STA) develop a comprehensive white paper on the new ISO/IEC 18013-5 compliant mobile driver’s license. “The Mobile Driver’s License (mDL) and Ecosystem” addresses the potential of mDLs to fundamentally change the way identification credentials are issued and used in the U.S. For the second consecutive year with GET, David Kelts, director of mobile ID product development, was named one of the top contributors on the Secure Technology Alliance’s 2020 Honor Roll, which recognizes the leading individual and member company contributors to Alliance activities and projects this year.

“We are not just providing mobile ID and mobile driver’s license technology, we are helping to shape and define the criteria that will make mDLs widely accepted and universally trusted,” said David Kelts. “As states are adopting mobile driver’s licenses, choosing the best 18013-5 technology makes it simple for these forms of ID to be secure and accepted everywhere.”

GET Mobile ID for iOS and Android successfully passed a conformity assessment against ISO 18013-5 carried out by the Identity Management & Security division of UL, the global safety science leader. Conformity in an open mDL/mID ecosystem ensures the same level of trust as a traditional biometric passport.

The company was also pleased to welcome Geoff Slagle, a globally known patron and spokesperson for mobile driver’s license technology and former director of Identity Management for the American Association of Motor Vehicle Administrators (AAMVA), as President and Chief Business Development Officer of GET Group’s global mDL partner, Scytáles AB.

“I’ve spent the last decade assisting with the creation and shaping of policies and standards that make the implementation of mobile driver’s licenses possible, and now I want to support the execution of those advancements in the private sector,” said Geoff Slagle. “I am impressed by the global partnership Scytáles and GET Group have formed to produce mDLs that can be issued and used everywhere thanks to compliance with global identification standards.”

GET Group NA also increased its engagement with mDL and mID verifiers in 2020, exploring potential use cases for retailers, restaurants, pharmacies, TSA, financial institutions, and others where secure, contactless ID can allow for more personal and safer transactions.

 

About GET Group North America

GET Group North America and its partners develop, manufacture, and implement end-to-end solutions for secure physical and mobile credentials that enable government agencies, motor vehicle departments, municipalities law enforcement organizations, and other entities to leverage the latest in secure identity management technologies. From photo ID cards, driver’s licenses and passports, to mDLs and mIDs, GET Group NA delivers advanced issuance, verification and personalization capabilities that prevent identification fraud, accommodate diversified customer needs, and support the future of ID use cases.

PR Contact
Jordan Bouclin
SVM Public Relations
Jordan.bouclin@svmpr.com
(401)490-9700

 

GET Mobile ID Solution Passes UL Conformity Assessment

ISO 18013-5-Compliant mDL/mID Application for iOS and Android Meets Global Interoperability Standards

Waltham, Massachusetts, (December 7, 2020)GET Group, an innovative developer of mobile ID technology with over 20 years of experience in secure government credentials, today announced that its mobile driver’s license (mDL) and mobile ID (mID)  application for iOS and Android has successfully passed a conformity assessment against ISO 18013-5 carried out by the Identity Management & Security division of UL, the global safety science leader. The conformity assessment is used to evaluate compliance with global interoperability standards that meet security, privacy, and technical requirements.  With conformity in an open mDL/mID ecosystem we have the same level of trust as a traditional biometric passport. In addition, with the mobile ID solution, those that rely on conventional DL/ID cards can reach higher quality of services.

GET Mobile ID is an ISO 18013-5-compliant application that can put an official driver’s license, ID Card, or national ID on a citizen’s smartphone that can be verified contactlessly with a tap or scan and accepted worldwide. It has been developed through an international technology partnership with Scytáles AB; the two companies are working together on the product as well as towards achieving the highest conformance to emerging interoperability standards.

“Mobile ID offers the promise of convenient, more secure and contactless identity transactions.  The successful conformity tests mean that we have reached a major milestone — proof of an assurance level, interoperability, usability, and trust that is ready now for issuing authorities such as DMVs and for relying parties,” said Alex Kambanis, president and managing director, GET Group North America.

“An ISO 18013-5 compliant mobile ID (mDL/mID) provides a novel tool to digitally verify the authenticity of a citizen’s claim on identity by verifying cryptographically protected ID data,” said Geoff Slagle, president and chief business development officer, Scytáles AB. “Together with GET Group, our mobile ID offering has successfully passed extensive testing for standard conformance conducted by UL, the premier internationally known independent testing lab.”

The UL Conformity Assessment tested the functional behavior of all of the interaction modes supported by the ISO standard and all of the requirements of ISO/IEC DIS 18013-5. Supporting all interaction modes of the standard is the key to widespread adoption at point-of-sale for age-based purchases, at restaurants, and to enable contactless ID checks at airports.

“UL is proud to provide mDL assurance services, contributing to a trustable and interoperable global mDL ecosystem. We congratulate GET Group and Scytales on the successful completion of the Conformity Assessment of their iOS and Android mDL applications,” said Isabelle Noblanc, VP and GM, Identity Management & Security, UL.

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PR Contact

Jordan Bouclin
SVM Public Relations & Marketing Communications
Jordan.bouclin@svmpr.com
(401)490-9700

About GET Group North America

GET Group North America and its partners develop, manufacture, and implement end-to-end solutions for secure physical and mobile credentials. From photo ID cards, driver’s licenses and passports, to mDLs and mIDs, GET Group NA delivers advanced issuance, verification and personalization capabilities that prevent identification fraud, accommodate diversified customer needs, and support the future of ID use cases. Learn more at www.getgroupna.com.

GET Group NA is part of GET Group, which employs more than 1,000 professionals in five continents, with country representation offices in major economic and technological hubs around the world.

 

GET Group North America Recognized for Contributions to Advancing Secure Mobile ID Technology

Company’s David Kelts Makes Secure Technology Alliance’s Honor Roll for Second Consecutive Year with GET Group

Waltham, Massachusetts, (November 30, 2020) – GET Group North America (GET Group NA), an innovative developer of mobile ID technology with over 20 years of experience in secure government credentials, is pleased to announce that its Director of Mobile ID Product Development, David Kelts, has been named one of the top contributors on the Secure Technology Alliance’s 2020 Honor Roll, which recognizes the leading individual and member company contributors to Alliance activities and projects this year.

Randy Vanderhoof, executive director of the Secure Technology Alliance said, “Our annual honor roll helps us to recognize those who show outstanding leadership and dedication to the projects and resources we’ve produced in the last year.” The 2020 Honor Roll included 60 industry leaders and was compiled based on council leadership, project leadership, and project participation from 2019 to 2020.

This is David Kelts’ second consecutive year being recognized as a top contributor on the Honor Roll since joining GET Group North America. Mr. Kelts serves on the Identity Council, which provides leadership and coordination for the Alliance’s identity related efforts, with a particular focus on identity trust frameworks; digital identity; strong authentication; authorization; and biometrics. Identity Council activities and projects include raising awareness and providing thought leadership and education on real-world issues of implementing and operating identity and identity authentication and authorization systems.

The Secure Technology Alliance has been working to raise awareness, support development, accelerate adoption and educate the U.S. market on the upcoming state-issued mobile driver’s licenses (mDLs).

“The idea of mobile driver’s licenses and IDs continues gaining momentum as global business practices are being transformed for a post-COVID world, generating broad interest in enabling contactless transactions,” said Mr. Kelts. “The Identity Council’s work supporting the ISO 18013-5 mDL standard for mobile identity is a crucial condition for successful mobile ID implementations, because the standard assures data security that can be trusted. Contributing to this important work is an honor.”

Mr. Kelts is an expert in the fields of citizen-managed mobile ID, proofing and authentication, as well as a certified privacy technologist who holds fiveidentity and computer-related patents. He is also a key contributor to the International Organization for Standardization’s (ISO) mobile driver’s license (mDL) specification, 18013-5. In his role at GET Group North America, he leads the company’s efforts to ensure its mobile ID technology is in optimal compliance with the new ISO standard.

For more information on the Mobile ID industry, visit GET Group NA’s resource page.

About GET Group North America

GET Group North America and its partners develop, manufacture, and implement end-to-end solutions for secure physical and mobile credentials that enable government agencies, motor vehicle departments, municipalities law enforcement organizations, and other entities to leverage the latest in secure identity management technologies. From photo ID cards, driver’s licenses and passports, to mDLs and mIDs, GET Group NA delivers advanced issuance, verification and personalization capabilities that prevent identification fraud, accommodate diversified customer needs, and support the future of ID use cases.

PR Contact
Jordan Bouclin
SVM Public Relations
Jordan.bouclin@svmpr.com
(401)490-9700

Mobile Driver’s Licenses Offer COVID-Safe Contactless ID Option for Pharmacies

David Kelts, Director of Product Development, Mobile Identity, GET Group North America

In October 2020, the New South Wales (NSW) Road Transport Amendment (Digital Licensing) Bill gave digital licenses the same legal standing as physical ID cards. This allows, among other use cases, pharmacists in New South Wales to accept a patient’s mobile driver’s license (mDL) instead of a physical ID when purchasing restricted OTC medications such as pseudoephedrine[i]. With Florida poised to become the first U.S. state to widely offer trustworthy ISO-compliant mobile driver's licenses to its residents[ii] in 2021, pharmacies in America are likely to soon follow suit.

Driven by the global COVID-19 pandemic, the concept of contactless ID is catching fire. Authenticating a person’s ID without the need for a physical credential (or their mobile device) to change hands increases safety for both the pharmacist and their customer. Additionally, a mobile driver’s license gives control over one’s identity data that’s not possible with physical cards. While traditional physical identity documents provide verifiers access to all the citizen’s personal information, mobile ID utilizes data minimization which allows the mDL holder to only share the data required to complete a specific transaction. For example, pharmacies only receive user’s “contact information” (birthday, address, name, photo, and validity of the identification document). This is different from a liquor store, which would only require a user’s “over 21” status, photo, first name, and validity of the ID.

Mobile driver’s licenses provide a contactless “Tap & Go” ID transaction comparable to making a payment with the tap of smartphone. Similar to a credit card on a phone, for an mDL to be secure and effective you cannot simply show a photo, rendering, or mock-up of a license. Visual authentication is too easy to fake. Instead, ISO 18013-5-compliant mDLs are a trustworthy, official, government-issued driver’s license/ID on a mobile phone. The government issuer e-signs the data and puts it under the control of the mDL holder (the citizen), to be used via electronic transfer. Pharmacists (or any verifier) can authenticate eSignatures to immediately ensure the data is authoritative and not tampered with. Specific to the pharmacy use case, it is important to ensure an ID has not been tampered with so that only the intended recipient is obtaining medications.

Find out  how GET Group North America can support the contactless ID technology needs of pharmacies and other verifiers here. Click here to schedule a 15-minute demo.

[i] https://issues.pharmacydaily.com.au/2020/Oct20/pd141020.pdf

[ii] https://www.fox13news.com/news/florida-to-offer-mobile-drivers-licenses-on-smartphones-starting-in-2021

 

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Reimagining the Post-COVID Restaurant Experience with Contactless ID

David Kelts, Director of Product Development, Mobile Identity, GET Group North America

You can provide a more personalized and healthier restaurant experience with Contactless ID

The COVID Restaurant Problem

In the United States, the National Restaurant Association anticipates the restaurant industry will sustain $240 billion in losses by the end of 2020 due to the COVID-19 pandemic. Between March and April, it had already lost $80 billion in sales[i]. According to data from Yelp, restaurants and retail were the two business areas hit hardest by the impacts of COVID. In March, the first month of widespread U.S. quarantines and restrictions, restaurants had the highest number of business closures and have continued to experience high closure rates as they struggle to adapt to new and evolving safety guidelines and widespread public health concerns. Running on thin margins and struggling to break even, many restaurants were unable to bounce back from the months of financial loss caused by mandatory shutdowns. By early summer, 23,981 restaurants had closed, and Yelp found 53% of those closures are permanent.[ii]

Restaurants that have recently reopened have to navigate this socially distanced new world. It is not easy to keep employees and customers safe, adhere to shifting government regulations, and maintaining the public’s confidence. Luckily, during summer of 2020, beautiful weather allowed restaurants to offer outdoor dining. This ingenuity resulted in reclaimed parking lots turned into lively and romantic settings to dine. As warm summer temperatures cool off into chill fall nights, patio heaters may no longer suffice. What do we do now?

How can we protect health while returning to what we enjoy – dining out?

Many restauranteurs have invested in contactless solutions[iii], such as digital menu boards or mobile menus accessed via QR codes, to cut down on physical exchanges where germs could potentially be spread. Customers and restaurants are opting for contactless payment – tap cards, phone payments, and QR code-driven restaurant checks.

While many restaurants have worked to minimize the spread of germs via digital menu solutions, there is still concern for contamination when a bartender or waitstaff needs to check a patron’s ID to verify their age. To date, a thorough look at an ID requires handing over a physical credential but now, the prospect of mobile driver’s licenses (mDL) opens the potential for accurate Contactless ID checks.

Contactless ID using Mobile Driver’s License (mDL)

An mDL[iv] used in contactless transactions cannot simply be a photo or mock-up of a license on a phone. Photos are too easily manipulated and may still require that waitstaff physically take hold of or touch the patron’s phone. This would be less efficient than a physical card; less safe from a health standpoint, as statistics show that each square inch of a cell phone may contain a whopping 25,000 germs[v]; and could even increase identity fraud. In contrast, an ISO 18013–5-compliant mDL creates the possibility of trustworthy, official, government-issued mDLs and IDs on a mobile phone. An ISO 18013-5 compliant mDL is an actual ID on the patron’s phone. The government issuer (DMV) e-signs the data and puts it under the control of the mDL holder (the citizen), to be used via electronic transfer. A restaurant employee can verify the DMV’s eSignature via an “over the shoulder” QR scan method or a quick tap on the employee’s mobile device on a payment terminal. The restaurant receives only the data they need without ever touching the ID card, the patron’s mobile device, or having to get within minimum social distance.

Making Contactless More Personal and an Improved Experience

As adoption of mDL technology becomes widespread, it also opens the door for other contactless experiences in restaurants, such as virtual “check-ins”, allowing patrons to announce their arrival via Bluetooth instead of going to a host/hostess. Not only could this help promote increased social distancing, it could also allow for a more customized dining experience. Imagine arriving to a restaurant with a personalized greeting from the server and not having to fumble through your wallet to find your ID because your age was verified prior to sitting down. In a society where 63% of consumers value the experience more than the item purchased[vi], being at the forefront of implementing safer and more personalized practices with mobile ID can help a restaurant differentiate itself from those that are sticking with antiquated practices.

Find out how GET Group North America can meet your contactless ID technology needs here. Click here to schedule a 15-minute demo.

[i] https://restaurant.org/manage-my-restaurant/business-operations/covid19/research/industry-research

[ii] https://www.yelpeconomicaverage.com/yelp-coronavirus-economic-impact-report.html

[iii] https://www.publicissapient.com/insights/covid19_perspectives_on_the_coronavirus/contactless-qsrs

[iv] https://www.mdlconnection.com/

[v] https://veloxity.us/dirty-cell-phones-studies-statistics/#:~:text=It%E2%80%99s%20a%20well-known%20fact%20that%20cell%20phones%20are,time%20you%20press%20your%20face%20to%20your%20phone.

[vi] https://www.restaurant.org/research/restaurant-statistics/restaurant-industry-facts-at-a-glance

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Identity Management Expert Geoff Slagle Joins Private Sector to Drive Global Adoption of ISO-Compliant Mobile Driver’s License

AAMVA Veteran to Shape Mobile Business Development for mDL Technology Partners Scytáles AB and GET Group

 Waltham, Massachusetts, September 21, 2020 - Geoff Slagle, a globally-known patron and spokesperson for mobile driver’s license (mDL) technology, has been appointed as President and Chief Business Development Officer of Scytáles AB. The former director of Identity Management for the American Association of Motor Vehicle Administrators (AAMVA) will help guide both Scytáles and its global mDL partner, GET Group, in establishing a market-leading position for ISO-compliant mobile driver’s licenses and mobile IDs.

Geoff Slagle has more than 23 years of identity management experience. Since 2008 he has been directing AAMVA’s identity management program, including leading its mDL activities and managing its Electronic Identity and Joint mDL working groups. Mr. Slagle coordinated with the DMV of the Netherlands; the National Police Agency of Japan; and AAMVA (including seven of its jurisdictions) on mDL proof-of-concept. For the past four years he has also chaired the ANSI committee (INCITS DL) responsible for driver license standardization, including mDL.

GET Group, together with its affiliate GET Group North America, and Scytáles AB partnered to develop a mobile identity technology platform that is fully compliant with the 18013-5 standard, which specifies technical and interoperability requirements for mDLs. The companies work in close collaboration to make this technology available across the world and to educate the market on the importance of the cryptographic proof of ID provided by ISO 18013-5.

“Mr. Slagle is one of the most recognized and highly-regarded champions of mobile driver’s license adoption and has been instrumental in coordinating and publishing AAMVA’s guidelines and model legislation around the subject,” said Alex Kambanis, president and managing director, GET Group North America. “We are thrilled to have him supporting our efforts in North America in particularly, via his new role with our partner Scytáles. Like us, Geoff recognizes the importance of 18013-5 standardization for mDLs to be truly trusted around the world and appreciates that GET and Scytales are the experts in ISO 18013-5 implementation.”

“I am optimistic about the future of digital identity and impressed by the global partnership Scytáles and GET Group have formed to produce mDLs that can be issued and used everywhere thanks to compliance with global identification standards,” said Geoff. “I have spent the last decade assisting with the creation and shaping of policies and standards that make possible the implementation of mDL. I now want to apply myself and invest in the execution of those in a practical way and know that Scytáles and GET Group are poised to accomplish this better than anyone to the benefit of billions of individuals that currently hold a driver license and the potential to possess a mDL. The two companies have made significant financial investment into the technology and are ready to go right now with standing up mDL capabilities for issuing authorities. I look forward to working together with GET in my new capacity as President and Chief Business Development Officer of Scytáles AB to make the promise of efficient, secure, and affordable mDLs possible for everyone.”

About GET Group

GET Group’s history spans more than 30 years of milestones, awards, partnerships and many achievements. Since its foundation in 1986, the Group has established and maintained a prestigious reputation in the fields of security printing, smart solutions, and, more recently, robotics and automation. Today, GET Group employs more than 1,000 professionals in five continents, with country representation offices in major economic and technological hubs around the world.

About Scytáles AB

Scytáles is breaking new ground by developing and offering ISO-Mobile Drivers Licenses, ISO-Mobile IDs and Derived Mobile IDs, as a complement to Security Printed Documents, and Validation mechanisms in realtime in online and offline modes. Scytáles is also providing a Credential Service Provider (CSP), an ICAO 9303/PKD PKI, supporting multiple Mobile Driver Licenses (mDL), Mobile IDs (mID), Derived Mobile IDs and online identity validation providers. The company´s Scandinavian roots and values are an important asset, as well as its extensive network of key players and legislators in 60 countries around the world.

PR Contact

Jordan Bouclin
SVM Public Relations & Marketing Communications
Jordan.bouclin@svmpr.com
(401)490-9700

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